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Contact us
We are in the office weekdays from 08:30-16:30. With the hotline open 24 hours a day all year round, we are available when you need it!
Security and compliance
Visit our Trust Center to read more.
Create a support case
By clicking on "Create case" you confirm your consent to the processing of your personal data in accordance with ours Privacy policy.
After 24 hours we forget 70 percent of what we learned during the day...
An obvious answer is to program the systems we use to help us find that knowledge or solutions - precisely when we need them.
An obvious answer is to program the systems we use to help us find that knowledge or solutions - precisely when we need them.
In our help desk, we use "Tags & Articles", where, through an AI recognition method, we are quickly served previous solutions to known problems, in a clear way.
This is how we collect knowledge throughout the organization to reuse solutions for general and specific challenges.
Our vision is to provide Denmark's best IT support and our knowledge database helps to ensure efficiency and knowledge when we troubleshoot and solve IT problems in everyday life.
#itsupport #itoutsourcing #knowledgedatabase #knowledge database
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