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We are in the office weekdays from 08:30-16:30. With the hotline open 24 hours a day all year round, we are available when you need it!
Security and compliance
Visit our Trust Center to read more.
Create a support case
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After 24 hours we forget 70 percent of what we learned during the day...
An obvious answer is to program the systems we use to help us find that knowledge or solutions - precisely when we need them.
An obvious answer is to program the systems we use to help us find that knowledge or solutions - precisely when we need them.
I vores helpdesk bruger vi "Tags & Articles", hvor vi gennem en AI-genkendelsesmetode hurtigt får serveret tidligere løsninger på kendte problemstillinger, på en overskuelig måde.
Sådan samler vi viden op i hele organisationen for at genbruge løsninger på generelle og specifikke udfordringer.
Vores vision er at yde Danmarks bedste it-support og vores vidensdatabase er med til at sikre effektivitet og kendskab, når vi fejlsøger og løser it-problemer i hverdagen.
#itsupport #itoutsourcing #knowledgedatabase #knowledge database
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