For at skærpe vores færdigheder har vi indledt et samarbejde med Maja Lübbers Halborg og Thomas Kjær fra Salesculture. De har guidet os gennem samtaleteknikker og positiv psykologi for at løfte vores kundeservice til nye højder. ?

In the last few months, we have refined our communication to make each conversation more valuable and the understanding of the individual end user deeper. It is about creating dialogues that lead to even better support and advice.

It is also a journey inward, where we learn more about ourselves and the best way to cooperate with others.

I denne uge afslutter vi uddannelsen med en skriftlig opgave og eksamen! ?

#CustomerService #ITSupport #TeamDevelopment