Based on the government's latest recommendations, we have chosen to offer customers with an IT fixed price agreement free home support in the month of March.

We have taken the following consequences of the situation:

- All unnecessary driving to customers is limited

- exit only takes place in the event of a breakdown

- Cases are resolved remotely via Teams, mail, phone and remote control

- All our colleagues work from home from Monday 16/3

- Computer setup is done via remote assistance

- All unnecessary meetings are cancelled

To help customers without company laptops, we have established an option for secure remote management of the company's computers from private equipment, which does not entail the security risk most often associated with VPN connections.

2 tips from us:

- Be aware that keyboards and mice can be overlooked sources of infection

- Remember that Microsoft Teams is an obvious option for chat and meetings. Here you will find a number of good start videos - https://bit.ly/3aM2cE4.

It's going to be a hectic few days where we expect a little extra waiting time, but we're here to help! ❤