Contact us
We are in the office weekdays from 08:30-16:30. With the hotline open 24 hours a day all year round, we are available when you need it!
Security and compliance
Visit our Trust Center to read more.
Create a support case
By clicking on "Create case" you confirm your consent to the processing of your personal data in accordance with ours Privacy policy.
Contact us
We are in the office weekdays from 08:30-16:30. With the hotline open 24 hours a day all year round, we are available when you need it!
Security and compliance
Visit our Trust Center to read more.
Create a support case
By clicking on "Create case" you confirm your consent to the processing of your personal data in accordance with ours Privacy policy.
HOW DO I BECOME A CUSTOMER?
Onboarding
We make onboarding easy and clear - and guarantee a safe and trouble-free start.
WE TAKE FULL RESPONSIBILITY
How Supporters ITaaS works
From the first meeting, where we map your company's needs, to when operations run optimally, here you get an overview of the most important steps in the process.
1. First meeting
Once a partnership is established, we thoroughly examine your company and uncover your needs.
2. Personal plan
We create a tailored plan that fits your IT needs precisely.
3. Free start
We invest 100 hours in your start to ensure a trouble-free transition and an understanding of your company.
4. Implementation
We set up your solutions and ensure everything works optimally.
Expensive
You can try out a partnership with us
without financial risk,
because we've removed all startup costs.
Complex
We put 100 hours into your start, calmly and quietly, without disturbing you. The only thing we require from you is transparency.
Notice period
If you're not satisfied - you have a 3-month free notice period.
Although we haven't seen it used yet.
Do you have questions or challenges?
Book a free, no-obligation conversation and get a clear overview of how we can tailor your onboarding precisely to your needs.
We tailor a plan for you
In our first meetings, we explore your company to understand both operations and needs.
How does it help?
With a serious and personal onboarding, we know everything about your business from the start:
- Company
- Business model
- Systems
- Needs - and much more
This insight into your company is the foundation for our proactive IT solutions and effective automation.
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Users
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Customers
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Countries
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Integrations
HOW ONBOARDING WORKS AT SUPPORTERS
A frictionless start with no costs
We make it easy to get started.
At Supporters, we've designed a simple startup process with no hidden costs.
We invest 100 free hours in your onboarding for optimal operations.
While we set up your IT operations, you can focus on your business. You'll barely notice our work, and it's completely free.
Next step
You now know how onboarding works - let's have a chat about how it can work for you.
How long does the onboarding process take?
Onboarding takes between 2-4 weeks, depending on the complexity of your IT setup. We ensure a thorough but efficient process, so you can get started quickly without unnecessary delays.
What does it cost to get started?
We offer 100 free startup hours as part of our onboarding process. Beyond that, there are no hidden costs – we've made the start-up as transparent and as easy as possible, so you don't have to be afraid of switching provider or starting a partnership.
What if we already have an IT provider?
That's no problem! We handle the entire transition from your current provider and ensure it happens smoothly and without interruptions to your operations.
What happens if we're not satisfied?
We have a commitment-free trial period, where you can assess whether we live up to your expectations. We always work to ensure our customers are 100% satisfied. - This commitment period is, by the way, only 3 months - though we haven't yet seen anyone drop out during it...
How do we get started?
The first step is to book a meeting with us. Here we talk about the possibility of a partnership, whether we're a match. Only then do we talk about your needs and challenges and create a plan for the onboarding process.