Our concept includes 'dedicated customer teams' and ensures that 90% of all inquiries are handled efficiently by the first technician who answers the phone.

Our service desk is programmed to connect the call to the team that knows the customer and their systems - and is ready to troubleshoot without delay.

We have created a special structure so that our customer teams are ready to provide support at all levels - from first to third level, always with personal insight and presence. 😊

In order to fully dedicate our efforts to customer support, operations, onboarding, projects, backup control and monitoring are handled by other departments.

Our goal? To offer Denmark's best accessibility for our customers.