If you are thinking of establishing your own IT department, you should consider a number of aspects. This applies right from which systems you must acquire to the policy the IT department must be run according to. Here is our list of systems, tools and procedures that create an efficient IT department.

We can all find ourselves in a situation where we need IT support:

• The system might crash
• You get some mysterious error messages
• You have an idea that the system can do much more than you know

We focus on the typical advantages and disadvantages of having your own IT support and traditional outsourced IT support. To create a good overview, we have prepared an infographic that describes the pros and cons.