After the first reviews have come in, it's time to take a look at what the future holds. As is the case with most new Microsoft launches, Copilot offers enormous potential, although we still have some wish lists. 🚀

We can do this by receiving feedback from our customers and our colleagues. We use an NPS tool from Relationwise A/S, which allows us to adapt it to our needs.

627 trees have been donated - one tree for every NPS feedback we received in 2023. 💪

In 2023, we reached an impressive milestone – our average call response time is now down to just 11.51 seconds. This means that help from one of our technicians is only a call away - typically within 12 seconds!

Experience a culinary adventure at Gastro Class with Henrik Solkær - a true stellar experience! ⭐

In order to sharpen our skills, we have started a collaboration with Maja Lübbers Halborg and Thomas Kjær from Salesculture. They have guided us through interview techniques and positive psychology to lift our customer service to new heights. 💯